Data Collection Practices

We gather and manage various types of personal information, such as:

How We Utilize Your Data

Your personal information is used for these key purposes:

  • Service Provision in Dunfermline:
    • We handle your car rental bookings and agreements with precision. This includes verifying your identity to confirm that you meet our rental criteria. Our team facilitates the collection and return of vehicles, ensuring a smooth experience. Additionally, we manage all payment processing, including deposits and any applicable charges.
  • Customer Communication (Contractual Obligations and Legitimate Interests):
    • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about any modifications to our services or policies.
  • Marketing Consent and Legitimate Interest in Dunfermline:
    • We will send you promotional offers, newsletters, and service updates with your consent or where we have a legitimate interest. You may opt out at any time.
  • Service Enhancement for Our Dunfermline Customers:
    • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings in Dunfermline.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information:

  • Local Service Providers in Dunfermline: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, strict access controls, secure server environments, and routine security assessments. However, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the goals for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which information is retained will differ based on the type of data and the circumstances surrounding its processing.

Your Rights in Dunfermline

Your rights under UK data protection law in Dunfermline

  • Access to Your Information: Obtain a copy of your personal information on file.

For any inquiries regarding your rights, please reach out to us.

7. Cookies and Data Use

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to suit your needs.

Policy Changes

This Privacy Policy may be revised occasionally to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how your information is handled.

Dunfermline Contact Information

For inquiries regarding our Privacy Policy or data handling, please reach out:

Dunfermline Car Hire Services
Halbeath Road, Dunfermline, KY11, Fife, United Kingdom
Contact Number:: 443332100115